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Cannot View PDF / XFA

User may upload a PDF and get this following message in the viewer when it opens:

Please Wat - XFA Message

This message happens when the PDF is actually an XFA document – which is an XML form that Adobe supports.  They are created with the Adobe’s AEM Forms Designer. Unfortunately, they packaged their forms with the same file extension – PDF – so it can be confusing for users.

Support Post from Adobe

 

While XFA documents are not supported internally, there are options to solve “Cannot View PDF / XFA”. If the XFA only contains PDF contents, you should be able to open the PDF in Adobe and re-save it as a standard PDF. Either that or use a “Print to PDF” option like the ones from Adobe and Microsoft. You can then replace the XFA document in DocMgt with the standard PDF.

 

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